Auto-Sync

The following guide will go over how to enable Auto-Sync in CompanionLink

This guide assumes that the desired data is on the PC and ready to be synced. This guide assumes you have CompanionLink installed, registered and otherwise ready to use, if not there are links below to help you with that process.

• Use this guide for common issues with Outlook sync: Outlook_Sync_Troubleshooting_Guide
• Use this guide to install CompanionLink on a new computer: Reinstall_CompanionLink_on_a_new_computer
• Use this guide to register CompanionLink: Registering_CompanionLink
• All of our setup guides can be found here: Setup_Guides
• If you want to update or install CompanionLink use our updates page here: Software Updates

DejaOffice PC

If you are using DejaOffice PC, these settings are in DejaOffice PC > Settings > Sync Settings > Settings under the desired sync > Advanced Settings tab

Auto-Synchronization Settings

These settings allow you to specify when you would like CompanionLink to automatically synchronize. They can be used to specify times during the day at which to synchronize as well as time intervals. automatic synchronization is not available for USB, Wifi or Bluetooth syncs as of CompanionLink 10, this change was made due to security features in Android that cause automatic synchronization to function poorly.

1. Open CompanionLink and click Settings on the left.
2. Click Advanced in the bottom left.
3. Find the Advanced Settings tab at the top.
4. Select an Auto Sync option:

• Realtime - This option detects changes added to the selected Database and adds them to\from the Device within a few seconds.
• Every "" - This option sets an auto sync at an interval of your choosing.
• Daily "" - This option sets an auto sync for once a day at the selected time.
• Manual - This option allows you to control the CompanionLink sync manually.

Sync Time - This option allows you to further specify when the selected auto sync can take place.

Note - When an auto sync encounters an error multiple times, CompanionLink may pause the sync. This will prevent future auto syncs. You can check to confirm that CompanionLink is not paused by pressing CTRL + SHIFT + U in CompanionLink, a small window will open, in the window, ensure that "Pause" is NOT checked.
Note - Some Outlook issues can interfere with Auto Sync. It is advisable to try doing a ScanPST / ScanOST and a Quick Repair.

Enable Auto-Sync in DejaOffice

Auto Sync in DejaOffice is only supported with the DejaCloud method of sync. Use the following steps to enable auto sync with DejaCloud:

DejaOffice for Android

1. Open DejaOffice
2. Tap Settings
3. Tap Sync Settings
4. Tap DejaCloud Settings
5. Select Auto Sync and set it to "Realtime"

DejaOffice for iPhone\iPad

1. Open DejaOffice
2. Tap Settings
3. Tap Sync Settings
4. Select Auto Sync and set it to "Realtime"