Setup Guide - Sync Android via USB

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Quick Links

CompanionLink offers a remote one time configuration service where we set everything up for you called RunStart. Or we provide direct help through Premium Support.

Important: Due to Android Storage changes required by the Play Store, in nearly all cases you will need CompanionLink build 9040 or higher to sync over USB. Click Here for more info.

Configure CompanionLink on your PC

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  1. Run CompanionLink from your desktop or start menu and click Settings.
  2. On the left, select your PC or Web Database.
  3. On the right, select Android.
  4. In the second box, select your sync method as USB.


Configure DejaOffice on your Android device

  1. Open DejaOffice, then tap Setup Wizard and follow the prompts. Ensure that you select Direct USB (Mass Storage Mode) as your sync method.


Click Here for our DejaOffice Setup Wizard Guide.

How to sync

  1. Ensure CompanionLink is running on your PC.
  2. Connect your Android device to your computer with the USB cable. NOTE: Make sure your device is in Media/File Transfer mode (MTP), this is also known as File Transfer Mode on some versions of Android.
  3. Open DejaOffice from your Android device, and tap Sync.
  4. CompanionLink will begin the synchronization process on the PC automatically. When prompted, tap OK on the device to complete the synchronization.

Video Setup Guide:

How to Sync Outlook with Android using USB















Database Configuration Guides

CompanionLink works with a variety of CRM, PIM, and contact management software. There are specific configuration options in CompanionLink for each of these databases. Please select the database you wish to sync with for specific configuration instructions:


Configuring these Advanced Settings allows you to set field mapping, configure database folders, and much more.


CompanionLink RunStart for Outlook

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We can help you fix your Outlook! Our technician can log into your computer, reinstall or repair Outlook, and get you up and running within One Hour (during our normal business hours) or your money back!

  • Outlook Installation
  • Outlook Mailbox Settings
  • Outlook Sync to Android or iPhone

$69 for our tech to log in to help you.
Call 1-503-243-3400 for immediate service
Hours 7am-3:30pm Pacific Time.
Click here for details...

Edited Sept 2, 2022

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