Category Archives: CompanionLink Products

Why CompanionLink is the perfect alternative for Kies 3 problems

Posted on by Rushang
3

User reports (here and here, for example) outline the Kies 3 problems when synchronizing Microsoft Outlook with Note 3, Nexus 5, Galaxy S4, and Android 4.4 and Android 4.3 devices.  This thread reports the Outlook Calendar and Contacts synchronization tab is entirely missing in Kies 3.

“I want to let you know how great your product is and how you bailed out Samsung! The KIES software that comes with Samsung devices not only does not work, it corrupted my Outlook files. If are serious about managing your business contact database, CompanionLink is the only solution.”

Cary Chavet

The Kies home page on Samsung’s US website has no mention of Outlook Calendar or Tasks. It is unclear if this means Kies no longer supports Outlook Calendar and Tasks sync, or if this is an oversight by the marketing of website team.

CompanionLink is a great Kies alternative because it synchronizes more Outlook fields like Outlook Notes, Tasks, Journal, Birthdays, and Meeting Invites, and supports Outlook Categories with matching colors. You can also work with multiple Outlook Calendar and Contacts Folders.

CompanionLink lets you choose how to sync – USB, WiFi, or automatic Cloud sync.

CompanionLink is backed by US-based telephone support at no cost. CompanionLink never pushes updates on their customers, so the software you purchase is guaranteed to be the same unless you change it.

Read more about CompanionLink for Outlook here. A full license costs $49.95, one-time. Enter code K3ALT in the Affinity Code field on our order form to save $10.

CompanionLink 6 ships with new Sync Dashboard, DejaOffice CRM Live web portal, 12 months of DejaCloud wireless service, and more!

Posted on by Rushang
14

CompanionLink 6 is now available with an optimized sync engine that supports the latest Android, iOS, Windows Phone, and BlackBerry devices with ease. An exciting list of features and services are bundled with CompanionLink 6:

  • Sync Dashboard shows results of your last sync
  • DejaOffice CRM Live web portal. Optional, but this service lets you store and access your data from any PC or mobile browser. It also serves as a convenient backup should you lose your phone or corrupt your database.
  • 1 year of DejaCloud service for automatic push sync between 5 phones, tablets, and PCs.
  • New Setup Wizard with visual feedback about your configuration settings.
  • Direct sync with Office 365 Cloud accounts and Outlook 2013 desktop software
  • Support for Act! v16 and Company records
  • Support for Windows OS 8.1, OS X Mavericks (10.9)
  • Support for Salesforce CRM Team Accounts

 

Sync Dashboard

Get a summary view of your most recent sync when you launch CompanionLink 6. See how many records you are syncing, when the last sync was, and what your configuration is currently like.

Sync Dashboard in CompanionLink 6 shows results of your most recent sync.

DejaOffice CRM Live – access your data from any web browser

DejaOffice is now available as a web-based CRM. If you decide to use our DejaCloud service to sync data, you will get a functional cloud CRM service that automatically integrates with phones, tablets, PCs, Macs, and other web services like Google and Office 365. Use any PC, Mac, or mobile browser to access your data online.

12 months of DejaCloud service for Android, iPhone, iPad, Windows Phone, and BlackBerry

DejaCloud push sync keeps CRM data automatically updated between phones, tablets, and computers. This works for all modern smartphones and tablets. No need to tap or click synchronize – things just work!

Visual Setup Wizard

A new wizard visually guides you through your setup and shows the data security measures available for the different ways you can sync data using CompanionLink.

Act! v16, Office 365, Outlook 2013, Salesforce CRM

CompanionLink supports new Act! v16, Company fields, and direct integration to Office 365 cloud accounts and Outlook 2013 desktop software. Support for Salesforce CRM is now included in all versions of CompanionLink.

How to sync Samsung Galaxy Note3 with Microsoft Office Outlook

Posted on by Rushang
10

We’ll show you how easy it is to sync Samsung Galaxy Note3 with Microsoft Outlook. It takes less than 10 minutes to set up. Get your full Outlook data set to your Note 3; contacts, calendar, tasks, notes, categories, journal, alarms and reminders, and contact photos.

CompanionLink automates the sync process with three simple configuration steps.

How to sync Note 3 with Outlook

First, make sure our software is right for you. CompanionLink is right for you if you are looking for:

  1. Complete Outlook data. We sync Outlook contacts, calendar, tasks, notes, journal, categories, alarms and reminders, and contact photos.
  2. USB, WiFi, or Cloud sync. We let you choose how to sync Galaxy Note 3 with Outlook.  Some prefer the security of cloud-free USB or WiFi sync. Others prefer the convenience of Cloud sync. We let you choose.
  3. Plug-and-play experience. Just connect your Galaxy Note 3 to your computer. The sync should begin automatically once CompanionLink is configured.
  4. No drivers required. Our sync does not require downloading of messy ADB drivers, hard resets of your Note 3, duplications, switching to Mass Storage Mode, or lost data during the sync.
  5. Outlook-like experience on Note III. We offer a free app for Note 3 called DejaOffice.  It is designed to hold all Outlook data in one app (contacts, calendar, tasks, notes, alarms, reminders, categories, journal, and contact photos).  Our app encrypts this data so no one can access it even if your phone is lost.

Samsung devices ship with free software to sync Galaxy Note3 with Outlook. Many users report frustration with this option and problems with Outlook data corruption. If you don’t want to risk this with your data, CompanionLink is for you. We even offer free US-based phone support if you ever need help or have questions.

An additional level of security we offer for business customers is through our $49 RunStart package where our team of experts handle the setup for you. This is a wonderful service for people short on time or those unwillingly to risk losing many years worth of valuable data.

Steps for Outlook to Galaxy S3 sync:

  1. Install our CompanionLink for Outlook product to your PC. It is free to download and try for 14 days. Or, just buy it for a low one-time cost of $49.95 for uninterrupted sync. We offer a full money-back guarantee if you don’t like it.
  2. Download our free DejaOffice app for Outlook on your Note 3. It is available from the Google Play store. Our app holds the Outlook data that you synchronize.
  3. Synchronize using CompanionLink. Choose from Direct USB Sync, WiFi Sync, or our DejaCloud wireless sync with AES 256-bit encryption. All three sync options are secure.

That’s all there is to it! Yes, it’s really that simple to sync Microsoft Outlook to Galaxy Note 3. Give it a try and please share your feedback below.

Outlook app on Android

Posted on by Rushang
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People who rely on Microsoft Outlook to manage their business life and clients are often dismayed at the poor Outlook-integration options available for Android devices. If you have an Exchange Server, integration of contact and calendar is easy. You are still stuck with Notes and Tasks.  If you are a small business and working with a standalone version of Outlook, then you are really stuck because there is no Outlook app for Android.

There are disjoint tools available on Google Play that handle one kind of data really well – such as a great calendar app or a reliable tasks app.  However, business people don’t want to juggle between contacts, tasks, notes, and calendar apps built by different vendors. They want a single Outlook app for Android that allows data to work intuitively together, so calendar appointments and notes are linked to people in their contact list; category colors match up between PC Outlook and Outlook on Android; and notes on clients made on their Android sync up nicely to Outlook on their PC. This type of workflow matches their use of Outlook on the PC.

DejaOffice is best Outlook app for Android

DejaOffice CRM is an app suite built to replicate standalone Outlook on Android devices. It does everything that Outlook supports – multiple calendar, categories, reminders, contacts, notes, journal entries, and multiple task lists with priorities.  It doesn’t do email; that is still handled by your Android’s email client.

The app is a free download from Google Play. It comes with a tablet-mode setting for dual-pane views that utilize the larger screen space.

Advanced Outlook features are now available on Android

Here’s a list of some advanced features that DejaOffice supports that power Outlook users will appreciate.

  1. Link contacts to calendar appointments, tasks, notes, and journal.
  2. Color categories that match Outlook on your PC.
  3. Sort contact list by File As setting in Outlook.
  4. Group by Company
  5. Search by any Outlook field – contacts, contact notes, address, phone number, email address, etc.
  6. Day, week, month, list, and year views with recurring patterns that match Outlook
  7. Task list with priorities that match Outlook (High, Medium, Low). You can also use other styles like Franklin Covey, Getting Things Done, Take Back Your Life, and Palm Desktop.

Windows Phone USB sync with Outlook

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Great news for Windows Phone users who wanted the security of USB synchronization of business data. The latest version of CompanionLink for Outlook has USB Sync to Windows Phone 8 devices like Lumia, Ativ, Ascend, and HTC 8X/8S.

You need two components for USB Sync:

  1. CompanionLink PC software (paid)
  2. DejaOffice app for WP8 (free)

 

CompanionLink synchronizes Windows Phone with standalone Outlook contacts, calendar, tasks, and notes. (Support for Outlook Categories coming in a few weeks!) Our USB Sync is designed to restore the traditional wired sync feature that shipped with older Windows mobile handhelds. Just connect your Lumia, Ativ, or HTC Windows Phone to your PC and CompanionLink handles the rest.

The synchronization works with our free DejaOffice app for WP8 that integrates with WP8’s People app. The Outlook Contacts, Calendar, Tasks, and Notes that DejaOffice holds work with phone features like Caller ID, email, maps, and text messaging.

Salesforce Android App

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The future of Customer Relationship Management (CRM) lies in the Cloud. Google, Microsoft and many other prolific tech companies offer Cloud storage as well as related web-based business solutions. Salesforce is clearly the leader in purely Cloud based CRM solutions. They offer a professional, communication oriented solution tailored for the information age, free from bloatware and lengthy software install procedures. A quick glance through their website will reveal the prominently displayed slogan “No Software!” It should come as no surprise, then, that Salesforce’s entire business model is web based. The drawback of this is obvious: the Salesforce Android app is not particularly robust or as functional as the Salesforce website. DejaOffice, the free mobile CRM app from CompanionLink, is a great alternative for Salesforce users seeking a solution custom tailored for the Android experience.

How Does DejaOffice Compare to the Salesforce Android app?

The DejaOffice advantage is clear. The first thing presented to you upon launching DejaOffice for the first time is a user-friendly Setup Wizard. Compare this with the ominous license agreement you see as soon as your open the Salesforce Android app, and you’ll see that DejaOffice is designed to be easy to use and intuitive from the very beginning. Additionally, the Salesforce Android app demands that you enter your passcode every time you launch it, which quickly becomes a tedious ritual. Finally, the Salesforce Android app is only free for 30 days!

DejaOffice for Android Syncs with Salesforce

The DejaOffice Advantage

  • DejaOffice synchronizes and integrates with the native Android address book
  • No required fields during the creation of contacts and events
  • Multiple calendar views are available
  • No mandatory passcode that you must enter, upon app launch
  • DejaOffice has free technical support via phone and web, even without a license

If you want a mobile CRM which seamlessly syncs with Salesforce and takes advantage of all that the Android platform has to offer, look no further than DejaOffice.

Sync Gmail with Outlook

Posted on by Rushang
6

Email accounts (and related services) are all about communication. Companies both large and small depend on contact lists, calendar entries, and tasks within programs such as Microsoft Outlook for effective communication and time management. It is essential for this communication to extend beyond one application – and even beyond computers as a platform. In this day and age, smartphones, tablets, PDAs, and phablets have become essential tools of communication with customers and co-workers, thanks to companies such as Google. So, how do you sync Gmail with Outlook?

All Syncs are Not Created Equal

For users who prefer a free, albeit very limited Google to Outlook synchronization process, there are a few solutions. It is possible to set up a new IMAP account within Microsoft Outlook, which can be connected with a Gmail account. However, this does not support full synchronization of existing Outlook data. Instructions for this process can be found here. A free program named Contacts Sync also exists, but “it appears to ignore Gmail entries without data in the last-name or e-mail fields,” according to Dennis O’Reilly of CNET. Neither of these free work-arounds appear to be a viable solution for business-oriented environments, in which data integrity is of critical importance.

Additionally, Google recently discontinued its free offering of its App Sync, which has left many people wondering what the best way is to sync Gmail with Outlook.  Though this option is still available for paid users of Google Apps for Business, this may be cost prohibitive at $50 per year for every user.

CompanionLink Syncs Gmail with Outlook

Sync Gmail with Outlook via CompanionLink

  • CompanionLink was designed for professionals who require functionality, reliability and performance.
  • No changes to your existing Outlook account are needed.
  • CompanionLink for Google offers a fully featured method to sync Gmail with Outlook data (PST files) — Contacts, Calendars, and Tasks are supported.
  • Your license is a one time fee; there is no expensive recurring cost.
  • Sync Gmail with Outlook free for two weeks, when you start your trial.
  • Free, detailed setup guides are also available for this process.

These facts and more make CompanionLink for Google the clear choice for your sync!

BlackBerry 10 wants you to manage Tasks with Priorities

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Q: What’s a task list without priorities?
A: Just a list.

Let’s just say the late Dr. Stephen Covey might not approve of this.

BlackBerry 10 ships with an app called Remember that nicely organizes notes and tasks in one slick app. Think “Evernote meets [plug in any of the millions of Tasks apps available]”.

But the Remember app misses the mark on one key principle of any task management philosophy – prioritizing tasks!

The Remember app groups things into notebook icons. Each “notebook” can hold items like photos, lists, tasks, and web links. But the treatment for Tasks is like a plain text note – there are no task-focused features like priorities, recurring tasks, or task alerts.

Microsoft Outlook users will especially find this confusing because Outlook ships with task-focused features out-of-the-box. In fact, these features are what makes “task management” philosophies work because they require you to take a large set of things to do and organize them by priority.  Task management = prioritization.

If you want a Task Manager that works lock-step with your Outlook Tasks – including Task Priorities, Categories, and Alarms – download the free DejaOffice app for BlackBerry 10.

S4 Outlook Sync

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CompanionLink will support Galaxy S4 Outlook sync from day one. Because most Galaxy devices do not ship with reliable Outlook sync software, CompanionLink’s products are used by thousands to synchronize Outlook contacts, calendar, tasks, notes, journal, categories, and contact photos with Galaxy devices like SIII and SIV.

CompanionLink already supports all Galaxy phones and tablets, including the popular S III. With the Galaxy S IV, CompanionLink extends their support of Samsung’s most popular line of smartphones for people using standalone Microsoft Outlook or other CRM tools like Salesforce CRM, ACT!, Lotus Notes, and Palm Desktop.

Multiple options for S4 Outlook sync

  • USB sync
  • DejaCloud push sync
  • Wi-Fi sync
  • Sync to Gmail or Google Apps

CompanionLink multiple protocols for S4 Outlook sync. Traditional USB sync is for those who prefer to connect their S4 with their PC. DejaCloud push sync is for those who desire a hands-free and over-the-air experience. DejaCloud is a new service offered by CompanionLink with emphasis on a private business cloud that does not sell or advertise users data like other large organizations. This service is for people focused on data security between Outlook and S4 devices.

Requirements

  • CompanionLink for Outlook
  • Microsoft Outlook 2000 or higher
  • Windows 2000 or higher, or Mac OS X 10.7 or higher

More information can be found at www.companionlink.com/s4.

How to sync Gmail contacts with Outlook

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The most reliable way to sync Gmail contacts with Outlook is to set up a system that automatically keeps both sides synchronized. If you add, delete, or edit a contact recording in Outlook or Gmail, the changes are synchronized automatically.

Software options to sync Gmail contacts with Outlook

CompanionLink for Google is a low-cost product designed to sync Gmail contacts with Outlook. It goes beyond just contacts though. CompanionLink will also sync:

  • Outlook Categories with Google Contact Groups
  • Contact photos
  • Outlook Calendar with Google Calendar
  • Outlook Tasks with Google Tasks

An “Auto Sync” setting lets you set CompanionLink to automatically interface with Google every 5 minutes. You can also set the time intervals to longer periods.

sync-gmail-contacts-with-outlook

You may find other free options available. Pay close attention to which versions of Outlook they work with, whether or not they collect or advertise your data, and if the software requires special Outlook set up so Outlook doesn’t consider access to Outlook Contacts a malicious attempt.

Also key in your decision is to see if software is backed by phone support. Business-class software to sync Gmail contacts with Outlook should come with free phone support.

How to sync Outlook Notes with Android

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Sync Outlook Notes with Android

People who use Microsoft Outlook for business rely on the Outlook Notes feature.  Insurance agents, for example, will use Outlook Notes to document details about each claim. Outlook Notes can be attached to an Outlook Contact record, letting agents search for a contact and quickly see the notes they’ve made.  Agents can also sync Outlook Notes with Android phones and tablets using CompanionLink.

Steps to sync Outlook Notes with Android

  1. Download CompanionLink for Outlook. It’s free to try for 14 days.
  2. Configure it to sync Android with Microsoft Outlook. Make sure the Outlook Notes checkbox is checked.
  3. Click the Sync button.

CompanionLink for Outlook is a PC software product that synchronizes Outlook Notes with Android devices.  The sync is two-ways so changes made on the Android device or in Microsoft Outlook are always updated.  If you configure CompanionLink to use their DejaCloud service, all your data will synchronize over-the-air without the need to connect your Android device to your PC with cables.

DejaOffice app for Android stores Outlook Notes

CompanionLink works together with an Android app called DejaOffice.  The app stores Outlook Notes, Contacts, Calendar, and Tasks from your PC.  In the example above of our agent, links between Outlook Notes and Outlook Contacts are maintained on the Android, just like on PC Outlook.  Categories are also maintained, allowing you to map all of your Outlook Categories from your PC to your Android. DejaOffice is available from the Google Play Store.

Phablet sync

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Phablet appears to be the latest literary phenomenon that will become a household name.  A phablet is a smartphone with a large enough screen to encroach on the definition of a tablet.  Huffington Post writes about the ire the term phablet is beginning to draw.  Samsung Galaxy Note can be credited as being the first mainstream device to challenge the sacred phone/tablet threshold.  (Dell made a valiant attempt to crack the phablet marketing with Dell Streak. However, they didn’t have the marketing cloud of Samsung.)

The first Galaxy Note device had a 5.3-inch screen.  Galaxy Note II stretched the limits even further with a 5.5-inch screen.  Galaxy Note III is rumored to have a gargantuan 6.3-inch display.

Phablet sync with phones and computers

The linchpin behind phablets is to achieve nirvana between desktop productivity and the mobile form factor.  People with mobile devices do not want to squint to read tiny, high-resolution font.  They hate being given a 10×10 pixel area button that accurately engages on only 60% of their tap attempts.  People who want a “large enough” screen for business productivity in a pocket-able form factor turn to phablets.

Phablet sync is a key factor in mobile productivity.  Business users of phablets need  a way to get their contact records and calendar agenda onto their phablet.  With phablets going mainstream, PC to phablet sync and smartphone to phablet sync will be in demand.

CompanionLink offers a simple solution for this called DejaCloud.  With one username and password, contacts and calendar information will be synchronized between PC, smartphone, and phablet.  This technology is available today for phablet early-adopters.

BlackBerry Link Outlook sync

Posted on by Rushang
1

Industry blogs shows that RIM will replace BlackBerry Desktop Manager with a product called BlackBerry Link with their new BlackBerry OS 10 launch. Screenshots leaked on various blogs show BlackBerry Link will manage pictures, music, video, and documents. However, there have been no screenshots showing support for BlackBerry Link Outlook Sync. Will RIM abandon their reliable USB sync between Microsoft Outlook and BlackBerry?

CompanionLink plans to support synchronization between Microsoft Outlook and BlackBerry OS 10 devices. You can choose from USB sync (works like BlackBerry Desktop Manager) or secure DejaCloud wireless sync. Please bookmark this website to stay current with the our latest news about BlackBerry 10 Outlook sync.

Galaxy Note 2 Outlook Sync

Posted on by Rushang
2

Samsung has a new ad promoting the Galaxy Note 2 as a business device. We couldn’t agree more because CompanionLink gets lots of calls from people asking about Galaxy Note 2 Outlook Sync.  These business people are crippled without their Outlook calendar, contacts, notes, and tasks on their Galaxy Note 2.  CompanionLink has software for Galaxy Note 2 Outlook sync.

How to achieve Galaxy Note 2 Outlook sync

  1. Download CompanionLink for Outlook from here. It’s free to try for 14-days.
  2. During configuration, select Android for device, DejaCloud for method, and Microsoft Outlook for database.
  3. Click the Sync button.

The Note 2 blurs the line between the three most popular mobile computing form factors – laptop, phone, and tablet.  The large 5.5-inch screen on Galaxy Note II gives business people laptop-like productivity.  The powerful quad-core processor makes Excel calculations a breeze and allows you to simultaneously run apps. The device runs the famous TouchWiz interface.

Google Calendar Sync program

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Google stopped distributing their Google Calendar Sync program on December 14, 2012. You can read about that here. The called this a “Winter Cleaning”. CompanionLink feels there are still thousands of people who need a Google Calendar Sync program to keep their Outlook and Google accounts integrated.

CompanionLink for Google is another Google Calendar Sync program that does everything Google’s software did, but also adds features like synchronization of contacts, categories, tasks and contact photos. CompanionLink can be set up to sync multiple Outlook calendars to Google Calendars. You can sync Outlook contacts and calendar categories with Google. Calendar details such as accepted meeting invites and recurring appointments are handled flawlessly. Outlook task priorities and due dates sync over to Google nicely. Your contact notes, appointment notes, and task details sync to Google as well.

For a full list of Outlook data supported in CompanionLink’s alternative for the Google Calendar Sync program, please click here.

Sync Google Calendar with Outlook 2007

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A very common customer service request we get is from people asking how to sync Google Calendar with Outlook 2007. Many people are still using Outlook 2007 because it is the last version of Microsoft Office that used the famous ribbon-less interface.

We have good news – CompanionLink for Google is a $14.95 tool that allows people to sync Google Calendar with Outlook 2007.  CompanionLink also has a feature to sync Google Contacts with Outlook 2007 that is built right into the product.

Google used to offer a tool to sync Google Calendar with Outlook 2007. The tool was called Google Calendar Sync. Google stopped distributing that tool on December 14, 2012.

Here’s the workaround to sync Google Calendar with Outlook 2007.

  1. Download and install CompanionLink for Google to your PC.
  2. During configuration, select “No device – sync with Google” from the list of device types.
  3. Select Outlook as your database. By default, contacts, calendar and tasks will synchronize between Google and Outlook 2007. If you want to change this, you can do so in the Advanced Settings area.
  4. Click the Sync button.

CompanionLink for Google can also be set to automatically synchronize Google Calendar with Outlook 2007.  Go to Advanced Settings > Sync Timer. You can select how often you wish to sync Google Calendar with Outlook 2007.