Category Archives: Support Updates

Four New Devices Released – And We Sync With All Of Them

Posted on by David Z
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November 2nd has proven to be a rather popular day for new devices – HTC, Samsung, and T-Mobile have all released new devices today. HTC has released the Radar 4G – a new Windows Phone 7 device at an attractive price point. Meanwhile, Samsung unleashed the Galaxy Tab 10.1 on T-Mobile’s 4G network. And lastly, T-Mobile is bringing two new MyTouch phones to the table: The aptly named T-Mobile MyTouch and the MyTouch Q.

Read on for a closer look at these devices, as well as to learn about syncing each of them using CompanionLink! Continue reading →

Sync Outlook to Windows Phone via Windows Live

Posted on by David Z
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Sync via Windows LiveGreat news for those of you using Windows Live and Outlook: Sync via Windows Live is now in beta!  As you might expect, it works like our Sync via Google option: just put in your Windows Live credentials and we’ll wirelessly sync Contacts, Calendars, and Tasks from Outlook to Windows Live. From there, the data syncs down to your Windows Phone 7 or any other device configured with your Windows Live account.

This feature is currently in beta, but you can try it for yourself today by downloading the latest build of CompanionLink 5 (build 5004). When you select Windows Phone 7 as your device, you’ll see Sync via Windows Live as one of the sync options. Just follow the prompts from there and you’ll be set to begin syncing with Outlook or any other CRM system we support.

I should note that you can also opt to sync directly to Windows Live by selecting “No Device – Sync with Windows Live – BETA”. This allows you to sync Outlook to any device that your Windows Live account is set up on. And it’s not just Outlook – you can sync ACT!, Lotus Notes, Salesforce, and more with our new Sync via Windows Live option! So go ahead and get started today.

We’d love to get your feedback on Windows Live sync! Send us a message at marketing@companionlink.com or leave a comment below!

Sync The HTC EVO Design 4G

Posted on by David Z
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Sync the EVO Design 4GJust the other day, Sprint released the HTC EVO Design 4G.  At just $99, this Android-powered phone is a great buy. In fact, the EVO Design 4G features a lot of the power and style of the EVO 3D – just without the 3D. When it comes down to it, the value you get for your money makes the EVO Design 4G a hard phone to beat.

Tech Specs:

  • 1.2GHz dual-core processor
  • 4” qHD display
  • 5-megapixel, 720p camera
  • 4G data speeds
  • Android 2.3 (Gingerbread)

As with nearly all new Android devices, we’re able to sync the EVO Design 4G with a variety of CRM software, including Outlook, ACT!, Salesforce, Lotus Notes, and more. To learn more, visit companionlink.com/android/outlook or download your 14-day free trial at companionlink.com/downloads today!

Looking to Sync the Samsung Galaxy Nexus?

Posted on by David Z
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If you haven’t heard already, Samsung has announced the long-awaited Galaxy Nexus. The Galaxy Nexus will be the first phone to feature the newest edition of Android – Ice Cream Sandwich. For many users, this will be the biggest reason to get the phone. That said, the Galaxy Nexus packs enough power to compete with the DROID RAZR on specs alone.

Of course, if you’re looking to sync the Galaxy Nexus with Outlook, ACT!, Salesforce, or any other CRM we support, you may be wondering if CompanionLink will be compatible with the new phone, and more importantly, Ice Cream Sandwich. The good news is that we’re already on the job. We intend to fully support the Galaxy Nexus and Ice Cream Sandwich at launch.

Update: We just got our Galaxy Nexus in the office and have begun testing it. It is working as expected, with the exception of USB sync. The Galaxy Nexus varies from other Android phones in that it has no SD card. As such, our standard USB sync method does not work. We are exploring our options, but in the meantime we recommend using WiFi, Secure Hosted Sync, or Sync via Google when syncing the Galaxy Nexus.

We’ll be sure to keep you updated on our status here on the blog. In the meantime, take a look at the Galaxy Nexus’s specs below and spend some time deciding which one you want more: the Galaxy Nexus, or the recently announced DROID RAZR!

Tech Specs:

  • 1.2GHz dual-core processor
  • 4.65 HD Super AMOLED screen
  • 1GB RAM
  • 5-megapixel, 1080p camera; 1.3-megapixel front-facing camera
  • 4G LTE data speeds on Verizon (US)
  • NFC (Near Field Communication)
  • Android 4.0
Look for the Galaxy Nexus on Verizon sometime next month!

Use CompanionLink to Sync the New Motorola DROID RAZR

Posted on by David Z
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Motorola just announced their latest, and perhaps their best, smartphone yet – the DROID RAZR. As the name suggests, this phone is razor-thin. In fact, it’s one of the thinnest phones available, measuring just 7.1mm thick. Don’t let its size fool you, however, this slim phone packs plenty of power!

Tech Specs:

  • Dual core 1.2GHz processor
  • 1GB RAM
  • 1800ma battery (over 12 hours of talk time)
  • 4.3” Super AMOLED display featuring Gorilla Glass
  • 4G LTE Speeds

In addition to the specs above, the RAZR features both consumer and business-friendly capabilities. Motorola’s famous docking features make the phone your computing hub, allowing you to transform it into a laptop or media center effortlessly. And the RAZR is ready for business, with access to enterprise-level services like Exchange, GoToMeeting, Microsoft Office, and more.

Can’t wait to get your hands on one? The DROID RAZR is available for pre-order from Verizon beginning October 27th for $299. And since it’s running Android, you can sync the DROID RAZR with Outlook, Salesforce, ACT, and much more with ease using CompanionLink!

To learn more, or to try it out for yourself with a 14-day free trial, head over to our Android Sync page.

USB Sync Comes to All webOS Devices

Posted on by David Z
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webOS USB Sync

If there’s one feature request we’ve received by webOS users more than any other, it’s expanded support for USB sync. We’ve heard you, and we’ve been working on a way to bring it to you. Today, I’m happy to report we’ve done just that!

With the latest version of CompanionLink 5, available for download today, Direct USB sync is supported for all devices running webOS up to the current version (3.0.4)! You can now sync contacts, calendars, tasks, & memos via USB directly to your webOS device!

Getting started is easy – just make sure you’re running the latest version of CompanionLink, then download the updated version of our “CL USB Sync” app on your HP webOS device. Grab it today from the webOS App Catalog. Then, follow the steps in our Setup Guide to sync with your CRM database!

We know this feature has been a long-time coming. We’re thrilled to be able to release it to you today and we’d love to hear what you think! Let us know in the comments.

DejaOffice for Android 1.12.2 Now Available

Posted on by David Z
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If all the hype surrounding today’s iOS 5 release isn’t your thing, don’t worry – we’ve got you covered. DejaOffice 1.12.2 for Android has just landed in the Android Market and will be in the Amazon Appstore soon. If you’ve been following along with our beta builds, this is an official release. For those who haven’t, this update brings a host of new features. I’ve mentioned some on the blog already, but I think a few of them are worth highlighting again.

Time Zone Shifting

For the world travelers our there, this feature should prove to be indispensible. The next time you change time zones, DejaOffice will ask you if you’d like to enable time zone shifting. There are three options: Yes, No, and Not Decided.

Selecting “Yes” adjusts your tasks and calendar events to the current, local time zone. This means an event at 4pm PST will be display as 7pm EST, for example. Choosing “No” ignores your current time zone. This means an event at 4pm PST will display as 4pm EST. Opting for “Not Decided” simply allows you to choose yes or no every time you enter a new time zone.

DejaToday Widget Enhancements

The DejaToday widget is now able to displays events beyond the current day. This is great for those who like to have an idea of what’s on the agenda tomorrow. To enable this feature, head into the DejaOffice Settings, choose DejaTasks, then select the number of Future Days you’d like to show. It’s that easy.

Performance & Stability Improvements

Of course, with an update this big, there’s a large number of performance and stability improvements, as well as bug fixes. We’ve worked hard to make DejaOffice 1.12.2 a great update. It’s available now in the Android Market and Amazon Appstore, so update today and start taking advantage of the new features!

For the full list of release notes, head over to the DejaOffice website. And be sure to let us know what you think in the comments below!

DejaOffice Is Ready For iOS 5

Posted on by David Z
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Apple’s latest mobile operating system, iOS 5, will be released any time now. With a host of great new features, including improved notifications, wireless sync, and iCloud, many users will understandably be eager to update. However, some users may hesitate, waiting to ensure their most-used apps are iOS 5 compatible.

Today, I’m happy to report that DejaOffice 1.2.5 and above is iOS 5 ready!

We’ve been testing our app on the beta builds for some time now and have not seen any issues when using DejaOffice on iOS 5. So, just ensure you’re running the latest version of DejaOffice by checking for any updates in the App Store, then go enjoy the new features in iOS 5! We’re loving the new notification system – what about you?

DejaOffice for iOS Receives Major Update

Posted on by David Z
10

Don’t let the version number fool you – DejaOffice 1.2.6 for iOS is a major update. While you won’t notice too many cosmetic changes (yet), we’ve done quite a bit of work under the hood.

The biggest focus of this update has been DejaCalendar. We’ve completely rewritten the calendar to improve stability and sync reliability. Right away, you’ll notice a much smoother experience when using the app. This is just the beginning for us, however. We have exciting plans for DejaOffice!

Continue reading →

CompanionLink Adds Support for ACT! 2012

Posted on by David Z
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We weren’t the only ones with a big announcement yesterday – Sage officially released ACT! 2012 to the public. While I touched on support for ACT! 2012 in yesterday’s post, I wanted to highlight the topic in its own post.

With the release of CompanionLink 5 (currently in beta), we officially support syncing contacts, calendar activities, contact notes and histories, to-dos and opportunities between ACT! 2012 and many popular Android, iOS, BlackBerry, webOS, and Windows Phone devices, among others.

If you’re already using ACT! with CompanionLink and have upgraded to ACT! 2012, there’s very little you need to do to keep syncing – just ensure you’ve opened ACT! 2012 at least once. This allows ACT! to perform a necessary database update. After that, just make sure you’re running the latest version of CompanionLink and you’ll be set to sync!

Sync the Samsung Galaxy S II Series with your PC

Posted on by David Z
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Image Credit: DroidLifeSamsung recently announced that their Android-powered Galaxy S II Series of smartphones will be available in three separate models beginning September 16th. The Samsung Galaxy S II Series will be available on AT&T, Sprint, & T-Mobile.

The Samsung Galaxy S II from AT&T features a 4.3” Super AMOLED Plus display, a dual core 1.2GHz processor, and AT&T’s brand new 4G speeds. The Galaxy S II will be available from AT&T on October 2.

The Samsung Galaxy S II is dubbed the Epic 4G Touch by Sprint and features a 4.52” Super AMOLED Plus display, a dual core 1.2GHz processor, and 16GB of built-in storage. The Epic 4G Touch will be available for $199 beginning September 16.

The Samsung Galaxy S II from T-Mobile boasts a 4.5-inch Super AMOLED Plus display, 2MP front facing camera 16GB of internal storage. The Galaxy S II will be available from T-Mobile later this fall.

Each of these devices clearly feature the latest powerful hardware, yet they lack an easy way to sync with Microsoft Outlook and other CRM databases.

Using CompanionLink, it’s possible to sync contacts, calendar, tasks and notes between the Samsung Galaxy S II Series and CRM software such as Microsoft Outlook, ACT!, Palm Desktop, Lotus Notes, and more. You can sync direct via USB, over local Wi-Fi, via our Secure Hosted wireless, or via Google.

Find more info, as well as a 14-day free trial, at www.companionlink.com/galaxy

Want to sync the Samsung Galaxy SII with Outlook?
Download a free trial of CompanionLink for Outlook today!

BlackBerry 7 Devices and CompanionLink

Posted on by David Z
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Image Credit: VentureBeat.comPlanning on getting one of the new BlackBerry 7 devices that were released this past weekend? I have good news  – CompanionLink works great with each of them!

That’s right – the BlackBerry Bold 9930, BlackBerry Torch 9850, and BlackBerry Torch 9810 are all fully compatible with CompanionLink’s current sync options for BlackBerry. Whether you want USB sync via BlackBerry Desktop, basic wireless sync via Google, or advanced wireless sync via CompanionLink Secure Hosted, we’ve got you covered.

Head over to our downloads page to get syncing!