Category Archives: Tips and Tricks

Master DejaOffice for Apple with the DejaOffice Classroom

Posted on by Andy Sheragy
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Class is in session! The DejaOffice Classroom is now open for the Apple iPhone, iPad and iPod Touch. DejaOffice is a business-class suite of contacts, calendar, tasks and notes apps for Apple and Android devices. The Classroom offers a complete walkthrough guide, tips & tricks, and tutorials with accompanying screenshots on how to perform common tasks in DejaOffice. Whether you’re new to DejaOffice or a seasoned pro, you’re sure to find something useful in the Classroom. To see exactly how to turn your iPhone or Android into a powerful business tool, head on over!

www.dejaoffice.com/classroom

Tech-Tip: Samsung Captivate owners need to enable Mass Storage Mode for USB Sync

Posted on by Andy Sheragy
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To successfully sync via USB, the Samsung Captivate must have Mass Storage Mode enabled. The Captivate defaults to MTP mode, which disables DejaOffice from syncing correctly. To synchronize using DejaOffice, you need to change the device’s default USB Settings to allow Mass Storage mode. Here is how to do so:

1. On the device, open Android Settings › Applications › USB Settings.
2. Change the option to either “Mass Storage”, or “Ask on connection”.
NOTE: If “Ask on connection” is selected, you will need to manually choose “Mass storage” each time you connect the USB cable.

General information on CompanionLink’s sync solutions for the Samsung Captivate can be found at www.companionlink.com/phones/samsung-galaxy-s.html

Tech-Tip: Ensure "Charge Only" Mode is set when syncing with DROID X

Posted on by Andy Sheragy
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When connected to the PC, the DROID X offers multiple options for the USB connection mode. The default USB mode, “PC Mode” for DROID X, prevents DejaOffice from synchronizing since it doesn’t allow mounting of the SD card. To fix this problem, DROID X users need to change the USB mode from the default “PC Mode” to “Charge Only”. Here is how to do so:

1. Connect the phone to the PC via the USB cable.
2. Pull down the Android notification bar (tap the very top of the screen ans swipe down) and select USB Connection.
3. Select “Charge Only”, then tap OK.

Once this has been done you can sync with DejaOffice as usual. “Charge Only” will remain as the default setting, so you don’t need to go through the above steps every time. See more info on CompanionLink’s solutions to sync with DROID X.

How to Sync BlackBerry with Outlook 2010 – Video

Posted on by Andy Sheragy
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[youtube=https://www.youtube.com/watch?v=f5g4wKaJGNo]

Many users have been reporting that they’re having trouble synchronizing their BlackBerry devices with Outlook 2010. CompanionLink offers multiple solutions to sync BlackBerry with Outlook 2010; both 32-bit and 64-bit editions are fully supported. For more information on how to sync Outlook 2010 with BlackBerry devices, visit www.companionlink.com/blackberry

How to assign categories to your Android contacts and calendar using DejaOffice

Posted on by Andy Sheragy
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DejaOffice - Category SelectDejaOffice, a robust suite of contacts, calendar, tasks and notes apps for Android, allows you to assign color-coded categories to your contacts and calendar for easier organization. If you manage a large amount of contacts, splitting them up into categories can make it much easier to find the records you need. DejaOffice includes a category manger to create and rename global categories for use across contacts, calendar, tasks and notes.

DejaOffice also supports automatic sync of Outlook categories using the CompanionLink PC software. Once DejaOffice has been populated with categories, its easy to assign them to your contacts and calendar. Just select the record you wish to modify, press Menu and select Edit, and then tap the Category button to bring up a list of categories to select from. Save the record and you’re done – easy!

DejaOffice - Contacts filtered by Category

Learn more about DejaOffice for Android over at the DejaOffice Classroom. DejaOffice is available at no cost from the Android Market. CompanionLink’s sync solutions for Android devices begin at $39.95, with a 14-day free trial available at www.companionlink.com/android

Video: How to wirelessly sync the new iPhone 4 with your PC

Posted on by Andy Sheragy
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The new iPhone 4 natively supports basic sync with Outlook contacts and calendar direct via USB using iTunes. CompanionLink lets you sync contacts and calendar from Outlook, Lotus Notes, ACT!, Palm Desktop and others to any Google account. The iPhone 4 can then automatically sync with Google using its wireless data connection. This means you can update your calendar from your iPhone, and it will wirelessly sync back to Google and then down to your PC.

For more info, visit www.companionlink.com/iphone

Maximize your productivity with DejaOffice – Contacts, Calendar, Tasks and Notes Apps for Android

Posted on by Andy Sheragy
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DejaOffice is our robust suite of calendar, contacts, tasks and notes apps for Android. We’ve been hard at work adding a multitude of features that you can leverage to increase productivity and complement your workflow. To better showcase these features and how they can be used, we’re proud to introduce the new DejaOffice Classroom.

www.dejaoffice.com/classroom

The Classroom contains a guided walkthrough that will show you how to take advantage of everything DejaOffice has to offer. Some of the features you’ll find in the DejaOffice Classroom include:

  • How to Install DejaOffice
  • Import data from the native Android databases
  • Filter your Contacts by Category
  • Schedule a New Event with a Contact
  • Sort your Tasks by Priority, Subject, or Due Date
  • Manage Categories and assign colors
  • Search all DejaOffice data from one query
  • Add DejaOffice Shortcuts to your Android Desktop

DejaOffice is available from the Android Market at no cost, and is compatible with the HTC EVO, Motorola Droid, HTC Droid Incredible and other Android phones.

Android Tech Tip – Link Calendar items to Contacts using DejaOffice

Posted on by Andy Sheragy
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DejaOffice, an application suite of contacts, calendar, tasks and notes apps for Android, now allows you to link your contacts to individual calendar entries, tasks and notes. This lets you easily check who an appointment or a meeting was scheduled with, or view everyone attached to a certain project in your task list. To link a calendar entry to a contact, open DejaOffice, navigate to the calendar, and bring up the details screen for a calendar event. From here, tap the ‘Add Contact’ button and your address book should open up. Select the contact you’d like to attach, save, and you’re done!

DejaOffice is available at no cost from the Android Market and at www.dejaoffice.com

Tech Tip: Avoid duplicates when switching to CompanionLink USB for Android phones

Posted on by Andy Sheragy
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Android does a great job of keeping your contacts in sync between Google and your phone, but many users find that CompanionLink USB offers a more complete sync solution. However, users switching to CompanionLink USB run the risk of duplicating contacts upon the initial sync. To ensure a seamless migration to direct USB sync, follow these steps:

1. On your Android phone, disable Google contacts sync: https://www.companionlink.com/support/howto/disable-google-contacts-sync.html

2. On your PC, configure CompanionLink USB to Purge and Reload (Options -> Purge and Reload All).

3. Sync your Android phone using CL USB Sync.

CompanionLink USB - Purge and Reload

This will clear your phone of all existing contacts, so make sure all your contacts are on your PC before performing the above steps. If you don’t have your contacts on your PC, you can first use CompanionLink USB to sync all your contacts on from your phone into Outlook. CompanionLink will then wipe the phone and do a fresh reload to ensure there are no duplicates. Once CompanionLink has synced contacts via USB, be careful about turning Google contacts sync back on unless you have also wiped all contacts from Google.

More info about CompanionLink sync solutions for Android, and a 14-day free trial, can be found at www.companionlink.com/android.

Tech Tip: Sync your overdue tasks to Google Calendar

Posted on by Andy Sheragy
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CompanionLink for Google has the ability to sync tasks from the PC as calendar entries into the Google Calendar. If the tasks have a due date associated with them, those will map into the Google Calendar at the appropriate time and date. However, many users have been asking, “What happens to overdue tasks?”

CompanionLink syncs all overdue tasks into a single all-day entry on the Google Calendar. This makes it easy to quickly view a summary of all overdue tasks. When that task is completed on the PC, CompanionLink will sync changes and remove that task from the list of overdue tasks.

Overdue Tasks

CompanionLink for Google retails for $39.95, a 14-day free trial is available here.

Support Notice: CompanionLink USB for Motorola BACKFLIP now available in Android Market

Posted on by Andy Sheragy
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When the Motorola Backflip was launched last week on AT&T, there was an issue with users not being able to find the CompanionLink app in the Android Market to download onto the Backflip. CompanionLink has identified the issue, and a new update has been published to address that. Users can now find the app in the Android Market by searching for “USB Sync”.

If you are unable to find the app, or are experiencing any other issues, please contact support@companionlink.com

Whitepaper – Desktop Sync Options for Android

Posted on by Andy Sheragy
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CompanionLink has published a whitepaper that explores the options for syncing Android to the desktop. Compare features and benefits between Google Calendar Sync, the Microsoft Outlook plug-in for Google Apps Premier, HTC Sync and CompanionLink’s wired and wireless sync options. This can be extremely helpful when looking for a solution to sync contacts, calendar, tasks and notes to an Android device. Feel free to download the whitepaper for your own reference or to distribute to friends and clients.

You can download the whitepaper here.

Trouble Mounting the Samsung Moment via USB?

Posted on by Andy Sheragy
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From what we here at CompanionLink can tell, some of the Samsung Moment phones are being shipped with ‘USB Developer Mode’ enabled which prevents the phone from being connected via USB. This prevents many software applications, including CompanionLink, from operating correctly.

Fix: On the handset, open Settings->Applications->Development. Make sure all boxes are unchecked. Restart the phone, then connect the USB cable. The phone should now mount when connected to the PC.

Tada!

Free webinar on how to sync data from ACT! to your smartphone

Posted on by Andy Sheragy
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The ACT! AddOn Store is hosting a series of free webinars through their training center. There is a free training session on March 11 that will give you a clear understanding of the sync options you have between ACT! and the latest smartphones:

  • BlackBerry
  • iPhone
  • Palm webOS
  • Android
  • Windows Mobile
  • Palm OS
  • Symbian S60

Session Details:

Thursday, Mar 11, 2010
10:00 AM – 11:00 AM
Add to my Outlook Calendar

To register, visit crmtrainingcenter.com and click on ‘Sessions’ up at the top. Explore more sync options at companionlink.com.

Tech Tip – How to see all calendar entries in Outlook 2007 when synchronizing with Google

Posted on by Andy Sheragy
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CompanionLink allows you to easily sync your Outlook calendar with Google.  A common problem Outlook 2007 users have is that after synchronizing, they are unable to see any calendar entries in the month view in Outlook.  To remedy this, all you have to do is select “Detail: High” in your calendar view option and your appointments will magically appear! Click on the images below to view full-size.

Month view in Outlook 2007. Where are all my appointments?
*Clicks on High Detail* There they are!

For more information about syncing your Outlook calendar, visit www.companionlink.com

USB sync of Contacts between iPhone and Google

Posted on by Rushang
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USB sync Google contacts with iPhone using iTunes

If you’re looking to sync only contacts between iPhone and Google, and don’t want to use the free Google Sync wireless service, use the built-in sync feature in iTunes.  The latest versions of iTunes have the option to do a USB sync of Google contacts with iPhone.

If you’re looking to do a USB sync of Google calendar with iPhone, CompanionLink can help.