Tag Archives: companionlink support

Video – How to Sync Android with Outlook via USB using CompanionLink 4.0

Posted on by Andy Sheragy
Reply

Earlier this week we posted a new video showing you how to sync Outlook with Android via Google. Today we have another new video, this time showing you how to sync Outlook with Android direct over secure USB using the new CompanionLink 4.0. CompanionLink’s USB sync with Android works in tandem with DejaOffice, a suite of contacts, calendar, tasks and notes apps for Android-powered devices.

[youtube=https://www.youtube.com/watch?v=Wl7HkRSQbgg]

If you need additional help using DejaOffice, visit the Classroom at www.dejaoffice.com/classroom

CompanionLink Support Notice for DEVOUR and CLIQ

Posted on by Andy Sheragy
Reply

Motorola DEVOUR and CLIQ use a technology called MOTOBLUR.  While our software syncs contact data correctly to these phones, MOTOBLUR impedes the “viewability” of the data so it appears that contacts have not synchronized over correctly.

We recommend all DEVOUR and CLIQ users sync their contacts wirelessly through Google using CompanionLink for Google and not via direct USB sync. We are currently working on a solution to the problem, and will post a notification once the fix is available.

We apologize for any inconvenience. Any questions or comments can be directed to support@companionlink.com

$129 for 12 months of Premium Support

Posted on by Rushang
Reply

UPDATE: As of June 1, 2011, Premium Support is now $129.

Free support is great when you have time. But what if you’re in a hurry to get answers?

CompanionLink’s Premium Support is like hiring a personal technician for your sync needs. Get in front of the support queue and speak with a single dedicated specialist. It is the fastest way to get your support issues resolved!

Here’s what you get:

# Front-of-the-line privileges for phone and email queues
# Single point of technical contact
# Senior customer-focused specialists on specific PIM/PDA setups
# Dedicated toll-free number
# Guaranteed next-day service on voice messages left during non-business hours

Read more here.