CompanionLink Wi-Fi Changes for Version 10

FCMID for Better Re-connection

With the latest CompanionLink Version 10 and the latest DejaOffice for Android\iPhone, the sync now stores an FCMID. This allows the PC sync to attempt to connect to the device even if the IP is incorrect or if the DejaOffice App is closed. The FCMID helps in the following two scenarios:

IP Changed on Mobile: If the IP for the mobile has changed the PC will use the FCMID to correct this on the PC.
DejaOffice App is Closed: If the App is Closed, you will now see a "Wi-Fi Sync" notification on the device, tapping this notification will launch the DejaOffice app and allow the sync to begin.

Note: We are still not able to sync via Wi-Fi if the Phone and PC are not connected to the same Network. Be sure to check this if sync is not starting.

Auto Sync

In CompanionLink 10 (Build 10032 and above) and DejaOffice 4.4.60 (Build 1594 and above), we have re-enabled Auto Sync options for Wifi. While this does work, please remember that Wifi sync is a 1:1 sync and CompanionLink on the PC and DejaOffice on the Android have to be "active" and connected to the same network.

Check Power Saving Settings for Best Results:

If Android device is asleep or if the App is completely closed we are not able to Launch the app remotely to start the sync. Please check the following to ensure DejaOffice is set to the "Unmonitored\Unrestricted" setting:

Open Android Settings > Tap "Apps" > and select "DejaOffice".
Tap "Battery" or "App Battery Usage".
Change the option to "Unrestricted".

For Older Android OS versions Check Here for the full guide.

DejaCloud for the Best Auto Sync:

For the best Auto Sync, we recommend using our DejaCloud Sync. DejaCloud splits the sync into two syncs (PC to DejaCloud and DejaCloud to Device). This disconnect allowed the PC to sync independently of the Phone and regardless of the network either are connected to.