Droid Razr cannot sync via DejaConnect after update

Some Droid Razr users can no longer sync via DejaConnect after the update to Android 4.0

The problem affects only some users. To determine if this is the issue you are seeing, follow the steps below.

1. Do you see the error message "Found an ADB device, but unable to connect to DejaOffice"?

If you see this message, then you are experiencing a different issue. Please follow the steps here to resolve the issue:

Found an Android device, but unable to connect to DejaOffice

2. Do you see the error message "Unable to connect to DejaOffice"?

a. If you see this message, you should first work through these troubleshooting steps:

Troubleshooting DejaConnect USB with Android

b. If those steps do not resolve the issue, then please reconfigure your device for another synchronization method. DejaCloud sync allows for full two-way wireless sync between your PC and Android anywhere you have a mobile data connection!