Having Trouble Verifying CompanionLink

Having Trouble Verifying CompanionLink

Summary: Troubleshooting steps to resolve not being able to verify the CompanionLink Software

Symptoms: Customer receives a registration or certificate error

Steps:

Currently under verfication.

Verifying with a proxy server

CompanionLink License verification requires a secure internet connection to our verification server.

CompanionLink 4.0 build 4010 and higher is required for people who use a proxy server, or are behind an internet firewall.

In call cases, however, CompanionLink cannot verify through a proxy script. In these cases, you will need to release your proxy, or list CompanionLink as an allowed application, in order to verify.

Due to past instances of unauthorized distribution, CompanionLink does not allow any manual key coding. All verification must be done using the internet.