How Ensure CompanionLink Runs at Startup when you Reboot

The following guide will go over how to ensure CompanionLink is set to run at startup or run when you restart the computer.

This guide assumes that the desired data is on the PC and ready to be synced. This guide assumes you have CompanionLink installed, registered and otherwise ready to use, if not there are links below to help you with that process.

• Use this guide for common issues with Outlook sync: Outlook_Sync_Troubleshooting_Guide
• Use this guide to install CompanionLink on a new computer: Reinstall_CompanionLink_on_a_new_computer
• Use this guide to register CompanionLink: Registering_CompanionLink
• All of our setup guides can be found here: Setup_Guides
• If you want to update or install CompanionLink use our updates page here: Software Updates

CompanionLink

1. Open CompanionLink
2. Go to Settings
3. Go to Advanced in the bottom left
4. Go to the General tab (on some sync methods this option may be in the General (more) tab
5. Ensure "Run at Startup" is checked

Task Manager

1. Open Task Manager (Search in Start Menu for it)
2. Click "More Details" in the bottom right if the option is there
3. Go to the Startup tab
4. Ensure CompanionLink has an entry and the entry does not have a status of "Disabled"
5. If the entry is disabled, right click the entry > Enable
6. If there is no CompanionLink entry, ensure Run at Startup is enabled in the previous section, try unchecking and rechecking it as well

Adding the Shortcut to the Startup Folder Manually

1. If there is no Task Manager entry and you've ensured Run at Startup is enabled in CompanionLink, you may need to manually add the shortcut to the Windows Startup folder
2. Press WINDOWS + R, or search for Run in the Start Menu
3. Type in "shell:Startup" (without the "") and press ENTER
4. You will want to copy a shortcut to CompanionLink into this folder, such as the Desktop shortcut

Further Troubleshooting

• Occasionally Anti Virus programs can interfere with programs running at startup