Difference between revisions of "Android Invalid Device Database"
From CompanionLink Support
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#Exit CompanionLink on the PC (check the system tray to make sure it is not open there) | #Exit CompanionLink on the PC (check the system tray to make sure it is not open there) | ||
#Plug the device into the PC and mount as USB drive. | #Plug the device into the PC and mount as USB drive. | ||
| − | #Open the drive, find the clusb folder and rename it (i.e. 'xclusb') | + | #Open the drive, find the clusb folder and rename it (i.e. 'xclusb'). |
#Disconnect the device, reinstall DejaOffice. | #Disconnect the device, reinstall DejaOffice. | ||
#Open the CompanionLink setup on the PC. | #Open the CompanionLink setup on the PC. | ||
#Reconnect the device. | #Reconnect the device. | ||
#Sync from DejaOffice. | #Sync from DejaOffice. | ||
Latest revision as of 14:42, 8 May 2014
If you are receiving an error message in DejaOffice that says "Invalid Device Database" please follow the steps below to resolve the message:
- Uninstall DejaOffice.
- Exit CompanionLink on the PC (check the system tray to make sure it is not open there)
- Plug the device into the PC and mount as USB drive.
- Open the drive, find the clusb folder and rename it (i.e. 'xclusb').
- Disconnect the device, reinstall DejaOffice.
- Open the CompanionLink setup on the PC.
- Reconnect the device.
- Sync from DejaOffice.