Purchase was found but refunded

From CompanionLink Support
Revision as of 15:11, 11 August 2011 by CL Art (talk | contribs) (Created page with "== Key Words == Keycode, Refund, Key, Code, Not, Found, Refund, Refunded == Symptom == While registering, a purchase is found but it is indicated that the purchase was refund...")
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Key Words

Keycode, Refund, Key, Code, Not, Found, Refund, Refunded

Symptom

While registering, a purchase is found but it is indicated that the purchase was refunded.

Fix

The system found a purchase record, but sees that it was refunded. You currently don't have an active license for our product.

To continue using CompanionLink you can purchase it online from our web page. CompanionLink 4.0 authorization is automatic, so you won't need a keycode. Just enter the purchase information on our order page at:

https://secure.companionlink.com/buynow

If you feel this information is in error, just forward us any further notes that you have, and we can do further research with our records.

Refund.PNG