How to Repopulate Outlook from DejaCloud or DejaOffice
From CompanionLink Support
Quick Links
CompanionLink offers a remote configuration service where we will set up everything for you called RunStart.
CompanionLink also provides direct help from our expert technicians through Premium Support.
Restore Data from DejaOffice or DejaCloud
Backup DejaOffice (Android)
- Go to DejaOffice On the phone
- Tap Settings
- Tap Logging and Support Settings
- Tap Backup Database
- Choose email and then send the email to yourself
Finally, you can use this guide to restore the backup if needed.
Backup DejaOffice (iOS)
- Go to DejaOffice On the phone
- Tap Settings
- Tap Back Up And Restore
- Tap Use Email
- Send the email to yourself (The Apple Mail app must be set up first)
Configure CompanionLink
- Run CompanionLink from your desktop or start menu
- Click Settings in the bottom left
- Click Advanced in the bottom left
- Navigate to the Applications tab
- Set all sync direction drop downs to ... To Outlook
- Check the applicable option Reread Android, Reread Apple Device or Reread DejaCloud
- Navigate to the Calendar tab
- Set the Calendar Date Range to 999999 (or similar)
- Navigate to the Category Filter tab
- Set this to All Categories...
- Navigate to the Outlook Folders tab
- Set the Outlook Folders you would like to sync with here
- Click OK then OK again, then click Sync
How to Install Classic Outlook for Windows
Watch this video to see how install Classic Outlook.
If you only have access to "New" Outlook or the free newly branded New Outlook (Formerly Windows Mail), you can install the Classic version of Office from Microsoft's Website.
- There are 2 types of installers, online and offline. The online installer is easier and usually works, but not always, when the online installer does not install Classic Outlook, you must use the offline installer.
Online Installer (Easiest method)
- Click Here to download the Classic Outlook online Installer.
- Follow the Install Prompts
- Connect Your Email Accounts
- Setup CompanionLink.
- Note: If this does not install Classic Outlook, you must use the offline installer:
Offline Installer (Most Reliable)
- Click Here to download the Classic Outlook offline Installer.
- Right click the IMG file > Mount
- Click Open if prompted
- In the mounted directory, Go to the Office Folder and run Setup64.exe
- Follow the Install Prompts
- Connect Your Email Accounts
- Setup CompanionLink.
Restoring Outlook Data from Other Databases
Data can be restored from any synced database by doing a Reread of that database